Rewards21 Terms & Conditions
Please read the following legal information carefully. These terms and conditions may have changed since your last visit to this site. If you do not agree with any of these terms or conditions, do not access or otherwise use this web site or any information contained on this web site. Your access to and use of this web site constitute your agreement to abide by each of the terms and conditions set forth below.
If you are a business entity or organization, or an administrator of a business entity or organization, please review the agreement between Rewards21 and your organization.
Acknowledgement & Acceptance Of Terms
Description Of Service
Rewards21 provides Members with some or all of the following: access to a rich collection of resources, including a website, access to vendors of goods and services, various communications tools, shopping services, search services, personalized content and branded programming through its network of properties which may be accessed through any various medium or device now known or hereafter developed (hereinafter the “Service” or “Services”). Rewards21 attempts to be as accurate as possible. However, Rewards21 does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.
Unless explicitly stated otherwise, any new feature that augments or enhances the current Service, including the release/upgrade of new Rewards21 properties, shall be subject to the T&C. You understand and agree that the Service is provided “AS-IS” and that Rewards21 assumes no responsibility for the deletion, or failure to store any user communications or personalization settings. You are responsible for obtaining access to the Service, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Service.
Member Account, Password And Security
You may be required to register for an account on the sites in order to take advantage of certain features of the sites. If you choose to register on the sites, or if you otherwise provide information on the sites, you agree to (a) provide true, accurate, current and complete information about yourself as prompted by the sites, and (b) as permitted, maintain and promptly update such information to keep it true, accurate, current and complete. If you provide any information to Rewards21 that is false, inaccurate, outdated or incomplete, or Rewards21 has reasonable grounds to suspect that such information is false, inaccurate, outdated or incomplete, Rewards21 has the right to suspend or terminate your account and to prohibit any and all current or future use of the services (or any portion thereof) by you.
You will receive a password and account designation upon completing the Service´s registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Rewards21 of any unauthorized use of your password or account or any other breach of security, and (b) Rewards21 recommends that you exit from your account at the end of each session if using a public computer. Rewards21 cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.
You agree to indemnify and hold Rewards21, the Merchant, and their directors, officers, employees and agents, (collectively, “Rewards21 and Merchants Parties”) harmless from any claim or demand, including reasonable attorney´s fees, made by any third party due to or arising out of a Member’s usage, content you submit, post, transmit or otherwise make available through the Service, your use of the Service, your connection to the Service, your breach of the T&C or your violation of any law or the rights of a third party.
Copyright, Trademark, Or Other Intellectual Property Rights
Copyrights And Copyright Agent
All content included on this site, such as text, graphics, logos, button icons, images, and audio clips, digital downloads, data compilations, and software, is the property of Rewards21 or its content suppliers and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Rewards21 and protected by U.S. and international copyright laws. All software used on this site is the property of Rewards21 or its software suppliers and protected by United States and international copyright laws.
Rewards21 respects the intellectual property of others, and we ask you to do the same. If you believe that your work has been copied on the sites and/or services in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide Rewards21’s Copyright Agent the following information:
- A signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
- A description of the copyrighted work or other intellectual property that you claim has been infringed;
- A description of where the material that you claim is infringing is located on the site;
- Your address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf. Rewards21’s Agent for notice of claims of copyright or other intellectual property infringement can be reached as follows:
Fox Swibel Levin & Carroll LLP
200 W. Madison Street, Suite 3000
Chicago IL 60606
By phone: 312.224.1200
You acknowledge that Rewards21, the Rewards21 logo, all page headers, custom graphics, and button icons are service marks, trademarks, and/or trade dress of Rewards21 and that all other trademarks, product names, company names or logos on the website are the property of their respective owners. In addition to complying with all applicable laws, you agree that you will not use any such trademarks, service marks, trade dress, or other logos from this website without the prior written authorization of Rewards21.
Rewards21 and other marks which may or may not be designated on the Site by a “™”, “®”, “SM” or other similar designation, are registered, pending or unregistered trademarks or service marks of Rewards21, in the United States and other countries. Our graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Rewards21. Rewards21’s trademarks and trade dress may not be used in connection with any product or service that is not Rewards21’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Rewards21. All other trademarks not owned by us that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Rewards21.
Intellectual Property Rights means all intellectual property rights, including, without limitation, patents, registered designs, trademarks and service marks (whether registered or not), domain names, rights in the nature of unfair competition, copyrights, database rights, design rights, and all similar property rights (in any part of the world).
You acknowledge and agree that the Service and any necessary software used in connection with the Service (“Software”) contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that Content contained in sponsor advertisements or information presented to you through the service or by advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by Rewards21, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the service or the software, in whole or in part.
Disclaimers Of Warranty And Limitations Of Liability
Rewards21 warrants that it has the authority to grant the rights granted pursuant to this Agreement.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
YOUR USE OF THE SITES AND/OR SERVICES IS AT YOUR SOLE RISK. THE SITES AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THE T&C, REWARDS21, THE COMPANY THAT OPERATES THE WEBSITE FROM WHICH YOU ACCESSED THE SERVICE, THE MERCHANT, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND OTHER REPRESENTATIVES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, AS TO ANY MATTER INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, NON-INFRINGEMENT, TITLE, OR OTHERWISE WHICH WOULD EXTEND BEYOND THE REPRESENTATIONS AND WARRANTIES CONTAINED.
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THE T&C, THE REWARDS21 AND SPONSOR PARTIES MAKE NO WARRANTY THAT (i) THE SITES AND/OR SERVICES WILL MEET YOUR REQUIREMENTS, (ii) THE SITES AND/OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITES AND/OR SERVICES WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITES WILL MEET YOUR EXPECTATIONS, AND (v) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITES AND/OR SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM REWARDS21 OR THROUGH OR FROM THE SITES AND/OR SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.
Limitation Of Liability
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THE T&C, YOU EXPRESSLY UNDERSTAND AND AGREE THAT REWARDS21 AND MERCHANT PARTIES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF REWARDS21 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SITES OR SERVICES; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITES OR SERVICES; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITES OR IN CONNECTION WITH THE SERVICES; OR (v) ANY OTHER MATTER RELATING TO THE SITES OR SERVICES.
If you are dissatisfied with any Rewards21 material, or with any of Rewards21´s T&C, your sole and exclusive remedy is to discontinue using Rewards21´s sites and Services.
Links To Third Party Website
Products and services may be made available to you through the use of third-party web sites (“Third-Party Portals”). If you accessed this Site through a link from a Third-Party Portal or if this Site provides links to any third-party sites, you agree that Rewards21 has no control over the content on such sites AND YOU ACKNOWLEDGE AND AGREE THAT THE REWARDS21 AND SPONSOR PARTIES ARE NOT LIABLE FOR THE PRODUCTS AND/OR SERVICES, THE CONTENT, OR OTHER MATERIALS OFFERED ON SUCH THIRD-PARTY SITES. YOU FURTHER ACKNOWLEDGE AND AGREE THAT THE REWARDS21 AND SPONSOR PARTIES ARE NOT RESPONSIBLE FOR AND DO NOT OFFER ANY WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, AND RELIABILITY OR ANY OTHER ASPECTS OF PRODUCTS OR SERVICES FROM THIRD PARTIES. YOU RELEASE THE REWARDS21 AND SPONSOR PARTIES FROM ANY DAMAGES THAT YOU INCUR, AND AGREE NOT TO ASSERT ANY CLAIMS AGAINST THE REWARDS21 AND SPONSOR PARTIES ARISING FROM YOUR USE OF PRODUCTS OR SERVICES FROM THIRD PARTIES.
In addition, a link to a non-Rewards21 web site does not mean that the Rewards21 and Merchant Parties endorse or accept any responsibility for the content, or the use, of such site. It is the user’s responsibility to take precautions to ensure that whatever is selected is free of such items as viruses, worms, Trojan horses and other items of a destructive nature. Links on this site to third-party websites are provided solely as a convenience to you. If you use these links, you will leave this site.
Your correspondence or business dealings with, or participation in promotions of, advertisers or third-parties found on or through the use of the sites and/or services, including payment for and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertisers or third-parties. You agree that the Rewards21 and Merchant Parties shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers or third-parties on the services.
Modifications To Service
Rewards21 reserves the right to change or modify these T&C´s, and/or any part thereof, at any time with or without notice. You agree that the Rewards21 and Merchant Parties shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service. The most recent version of this agreement will be located on this website under Terms and Conditions.
Reward It Forward
Reward It Forward (RIF and RWD) is designed for social good, to facilitate random acts of kindness, and to generate goodwill among the dining and restaurant community. Reward It Forward will help support the ongoing reputation management efforts of all restaurants in the Rewards21 network and will serve to continue to enhance the brand integrity of the community of participating restaurants. Taking care of our most valued customers and taking care of our restaurant community will enhance the opportunity to build positive repeatable and reliable growth in the network of restaurants. We all recognize and agree that with the support of one another, we increase the likelihood of a positive outcome for each of the participating restaurants in the network. The community of restaurants in the Rewards21 network will support the cost of delivering a portion of the cash back to customers that have dined in the network in an effort to promote social good, goodwill in the dining and restaurant community, generate repeat business in the network, and to increase positive brand exposure. Recognizing that restaurants need community support from both the dining customer and support from the restaurant community at large, this program will help those operators in the network that have run into challenges in covering costs associated with participating in the Rewards21 network. Each month, the community of restaurants in the Rewards21 network will voluntarily contribute to the program an amount equal to the unpaid balance owed by partner restaurants, divided by the number of restaurants participating in the program. The total cost to each merchant and amount of contribution to each merchant will exclusively be determined by Rewards21. The parties agree that a large community of restaurants can help a small number of restaurants in need through the Reward It Forward social good platform. Any program participant can opt out of the social good program by giving 30 days advance written notice. Recognizing that the independent restaurant industry is replete with family owned businesses, entrepreneurs, artisans, and those that give back to the community at large and with the knowledge that Rewards21 has unique access to the story behind the story of each of our program participants, we will select at least one operator each quarter to support through this program, but as many operators in need as determined by Rewards21. Support may come in many forms depending on the particular needs of the operator and the specific challenges they may be facing. Restaurants receiving assistance through this program and restaurants providing assistance through this program agree to participate in social media, public relations efforts, and other forms of media in an effort to further promote goodwill in dining communities across our country.
By use of the sites and/or Services, you consent to receive communications from Rewards21 (via email, regular mail, or a posting on the sites), and you agree that any such communications satisfy any legal requirement to make such communications in writing.
Site Policies, License and Severability
Rewards21 grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Rewards21. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Rewards21. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Rewards21 without express written consent. You may not use any Meta tags or any other “hidden text” utilizing Rewards21´s name or trademarks without the express written consent of Rewards21. Any unauthorized use terminates the permission or license granted by Rewards21. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Rewards21.com so long as the link does not portray Rewards21, or its products or Services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Rewards21 logo or other proprietary graphic or trademark as part of the link without express written permission.
Rewards21 reserves the right, without notice and at its sole discretion, to suspend or terminate the T&C and/or your ability to access or use the sites and/or Services, and to block or prevent future access to and use of the sites and/or Services for any reason, including your breach of the T&C or other conduct by you that Rewards21 considers inappropriate. Rewards21 reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the sites and/or Services (or any part thereof) with or without notice. You agree that the Rewards21 and Sponsor Parties shall not be liable to you or to any third party for any modification, suspension or discontinuance of the sites and/or Services.
Governing Law And Jurisdiction
This Agreement, its interpretation, performance, or any breach thereof, will be construed in accordance with, governed by, and all questions with respect thereto will be determined by, the laws of the State of Illinois applicable to contracts entered into and wholly to be performed within said state. Each Party hereby consents to the personal jurisdiction of the State of Illinois, acknowledges that venue is proper in any state or Federal court in the State of Illinois, agrees that any action arising out of or related to this Agreement must be brought exclusively in a state or Federal court in the State of Illinois, and waives any objection it has or may have in the future with respect to any of the foregoing.
Additional Terms for Members
Rewards21 offers a Cash Back Shopping Program (“Program”) that allows Members to earn cash back on purchases made at certain online stores. Joining and using Rewards21 is free and simple, requiring your email address and a password to get started. Rewards21 does not sell or rent your personal information to third parties, and Rewards21 does not ‘spam’ its members. Rewards21 receives a fee for referring buyers to affiliated stores and uses that fee to pay Members cash back on their purchases.
Becoming a Member
By enrolling as a member in the Program (“Member”), or by utilizing any of Rewards21′ shopping applications (“Applications”), you agree to be bound by this Agreement. Enrollment as a Member is simple: you must signup on behalf of a company or be invited on behalf of an association with that company, you must provide an email address so Rewards21 can inform you when money or other rewards are credited to your account. Members must be at least eighteen years old and agree not to use the Program for any illegal or fraudulent activity. Please be aware that participation in the Program and the opportunity to earn cash back are offered at the sole discretion of Rewards21, and Rewards21 has the right to change this Program in whole or in part, at any time, with or without notice.
Earning Cash Back
Earning back a portion of your purchases as cash back (“Cash Back”) is straightforward. Choose a store, product, coupon or other offer displayed on Rewards21.com or an Application, click the accompanying shopping link, logo or icon if there is one to be directed to an affiliated store’s website (“Affiliate Store”), and complete a qualified purchase to earn Cash Back on your net purchase amount. You may also earn Cash Back on purchases made ‘in-store’ at certain stores with qualified purchases. Specific Cash Back amounts vary by store and product category. Please note that the net purchase amount excludes taxes, fees, shipping, gift-wrapping, discounts or credits, returns or cancellations, and extended warranties.
Certain Affiliate Stores exclude a limited number of products and purchases or all products and purchases from the Program. Additionally, to earn Cash Back, you must complete your purchase during the same shopping session you start after clicking on the Rewards21 link. If you visit other sites before completing your purchase or use coupons not provided by Rewards21, your purchase might be associated with a service other than Rewards21 and you might not earn cash back on your purchase. If you disable ‘cookies’ on your computer you will not be able to earn Cash Back as cookies are used to authenticate the user and be certain Cash Back is assigned to the Member account.
Earning Bonuses & Other Rewards
Rewards21 periodically offers monetary bonuses or other rewards for sign-up in the Program, for referring other new Members, or for other specific actions. The terms and conditions accompanying such offers will govern how they are earned and paid if the terms and conditions differ from this T&C. To qualify for a sign-up bonus payment, a new Member must establish an Active Account (defined below) and make minimum qualifying purchases totaling at least twenty-five dollars ($25.00) within ninety (90) days of becoming a Member. To qualify for a referral bonus, a Member must refer a new Member who establishes his or her own Active Account and makes his or her own minimum qualifying purchases totaling at least twenty-five dollars ($25.00) within the first ninety (90) days of becoming a Member. Please note that sign-up and referral bonuses are given for the purpose of attracting brand new Members to Rewards21. An individual person is only eligible for one sign-up bonus and may earn only one referral bonus per individual person referred. To be sent a gift card bonus, Member must have a valid address in the United States or Canada only.
To receive payment of accrued Cash Back and any other rewards, you must establish and maintain an active account with Rewards21 (“Active Account”) with the information necessary to process your payment: a valid email address at which you are able to receive email, a valid postal address at which you are able to receive mail, your first and last name, and a password to protect your account. To maintain your Active Account, you must update your information if it changes and have shopped via Rewards21.com or an Application or have accrued Cash Back at any time within the last twelve (12) months.
Rewards21 pays its members accrued Cash Back and other rewards every 3 months, at a minimum. Rewards21 pays members in U.S. dollars via check, Paypal, and sometimes other payment options. Members may select or change their payment options in the My Account Rewards21 section of Rewards21.com. If your check expires without being cashed or deposited or if it is returned to Rewards21, it will be returned to your account, where it will be subject to inactive account maintenance charges described below. Each payment represents Cash Back and other rewards earned and accrued during the prior quarter based on the schedule below. The minimum payment amount is $21. Balances below $21 remain in your account for potential payment during the next payment period.
Purchase Period Payment Date
Jan 1-Mar 31 May 15
Apr 1-June 30 Aug 15
July 1-Sept 30 Nov 15
Oct 1-Dec 31 Feb 15
Please note that orders from a few Affiliate Stores may be delayed by one pay cycle due to delayed processing and reporting by the stores. We do our best to expedite payments and to maintain a list of stores whose practices might delay our ability to pay Cash Back on your purchase. Rewards21 reserves the right to delay payment for any purchase based on changes to Affiliate Store policies and procedures at any time.
Updating & Maintaining Your Account
You must be logged into Rewards21 and enter your password to change your account information and payment preferences. You may check your account status and recent earning history at any time via the My Account Rewards21 tab on the Rewards21 Website. For security purposes, it is recommended that you memorize your password and not write it down. You are responsible for keeping your password and other account information confidential. Rewards21 is entitled to act on instructions received under your password and is not responsible for any credits or debits made to your account by someone else who uses your password.
Receiving Communications from Rewards21
By signing up for membership at Rewards21, you agree to receive communications that are account and membership related (e.g., that we’ve added money to your account, that we are mailing you a check on a certain date, etc.) as well as periodic shopping-related emails that highlight coupons & special deals that are available to Rewards21 Members. You can opt-out of receiving emails that are not account-related by either (i) visiting the site and unsubscribing, or (ii) following the unsubscribe link on any of the emails. Since we need to communicate account information with you in order to operate our service, you cannot unsubscribe from account information emails. But rest assured that we don’t send account emails unnecessarily. If you do not wish ever to hear from Rewards21, even if just to hear that we awarded you Cash Back, you can close your account by contacting Rewards21′ customer service department.
Protecting Your Information
Use of Shopping Cart/Card-Linked-Offer Services
As a Member of Rewards21, you will be able to purchase certain products from certain Affiliate Stores using (a) the Rewards21 shopping cart service (the “Shopping Cart”), a free express online checkout service provided by an Rewards21 affiliate, or (b) the credit-card-linked offer service (the “CLO”), a method that will allow some of your offline purchases with certain Affiliate Stores to qualify for certain Rewards21 rewards. The Shopping Cart and CLO are separate Services (a user can use the Shopping Cart without participating in CLO or vice versa), but we believe both Services will enhance your overall shopping experience.
Merchandise Shipping, Exchange and Return Policies. A product purchased using the Shopping Cart or CLO is covered by the applicable Affiliate Store’s return, exchange and shipping policies. With respect to the Shopping Cart, while Rewards21 will obtain the shipping cost for you during the checkout process, these policies will not be available for review on the Rewards21 Site during the checkout process. They are, however, available on the respective Affiliate Store’s own website should you wish to review them. With respect to CLO, transactions may be subject to the Affiliate Store’s offline policies, which will not be available for review on the Rewards21 Site during the checkout process.
Not all Visa, MasterCard and American Express cards are eligible for registration and not all transactions with your registered Visa, MasterCard and American Express card are tracked by Visa, MasterCard and American Express. Without limitation, Visa, MasterCard and American Express Corporate cards, Visa, MasterCard and American Express Purchasing cards, non-reloadable prepaid cards, government-administered prepaid cards (including EBT Visa, MasterCard and American Express cards), healthcare (including Health Savings Account (HSA) or Flexible Spending Account (FSA) Visa, MasterCard and American Express cards) or insurance prepaid cards, Visa, MasterCard and American Express Buxx, and Visa, MasterCard and American Express-branded cards whose transactions are not processed through the Visa, MasterCard and American Express U.S.A. payment system are not eligible to participate. Not all transactions made with your registered Visa, MasterCard and American Express payment card can be monitored by Visa, MasterCard and American Express for purposes of the Rewards21 program. Do not use a Personal Identification Number (PIN) when paying for your purchases with your Card if you want the transaction to be eligible for rewards or offer completion. You acknowledge that Visa, MasterCard and American Express may be unable to monitor every transaction made with your enrolled Visa, MasterCard and American Express card, including PIN-based purchases, purchases you initiate through identification technology that substitutes for a PIN, payments made through other payment methods (such as a digital wallet or a third party payment app, where you may choose your Visa, MasterCard and American Express card as a funding source but you do not present your card directly to the merchant), payments of existing balances, balance transfers, or transactions that are not processed or submitted through the Visa, MasterCard and American Express U.S.A. Inc. payment system, and that these transactions are not eligible.
Personal Information and Processing. By using the Service, certain information about you such as payment information and billing and shipping address is provided to Rewards21 in order to complete transactions with Affiliate Stores, and you authorize Rewards21 to process and complete payment transactions on your behalf. You also authorize Rewards21 to store such purchase information including, without limitation, your credit card number, for future purchases and transaction-matching purposes.
Using Rewards21 Applications
If you use Rewards21’s Applications you agree to use them only for your personal use and for accessing the Program. Rewards21 reserves the right to update or discontinue its Applications at any time. You agree not to reverse engineer, decompile, disassemble, copy or otherwise derive the source code of the Applications for any reason. You may not rent, sell, or sublicense the Applications without Rewards21’s prior written consent.
The Applications and their underlying information and technology may not be exported or re-exported into any country to which the U.S. has embargoed goods or to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By using the Applications you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list, and that you will otherwise comply with all applicable export control laws. All rights to the Applications are reserved by Rewards21 under the copyright laws of the United States.
Inactive Member Accounts & Termination of Membership
Membership in the Program is free: there is no charge to be a Member or to earn and receive Cash Back. If your account is inactive for more than twelve (12) consecutive months, Rewards21 reserves the right to debit your Rewards21 account balance two dollars ($2.00) per month to recover the cost of account maintenance until (i) you reactivate your account by starting a shopping session via Rewards21.com or Rewards21’s Applications, completing a qualifying purchase, or updating your account information (providing a valid name, email and mailing address), or (ii) your account balance is zero. If the balance in your inactive account is or becomes zero, Rewards21 will close the account permanently and cease to maintain your account records and Program access. The inactive account maintenance charge will not cause your account balance to become negative and will not cause you to owe money to Rewards21.
Program Limitations, Qualifications & Disclaimers
Membership in the Program is subject to this T&C. All Affiliate Store membership and/or operating agreements as they relate to their affiliate or partner programs with Rewards21 and which reside on the Affiliate Store’s respective web sites are hereby incorporated into this Agreement by reference.
Membership in the Program is limited to individuals who are 18 years of age or older. Members may not use scripts or disguised redirects to derive financial benefit from Rewards21. Members must have Internet access and maintain a valid email address to be eligible to receive the privileges and benefits of membership.
Any failure to comply with this T&C, any fraud or abuse relating to the accrual or receipt of cash back rewards, or any misrepresentation of any information furnished to Rewards21 or its affiliates by you or anyone acting on your behalf may result in the termination of your membership in the Program and forfeiture of your accrued Cash Back rewards.
The determination of whether or not a purchase made through an Rewards21 Affiliate Store qualifies for Cash Back is at the sole discretion of Rewards21. If an Affiliate Store fails to report a transaction to Rewards21 or withholds payment to Rewards21 for any reason, Rewards21 reserves the right to cancel the Cash Back associated with that transaction. If Rewards21 has any reason to suspect fraudulent activity is associated with your account, Rewards21 reserves the right to delay or withhold payment of Cash Back. You give Rewards21 permission to review your account with Affiliate Stores in cases where Rewards21 suspects fraudulent activity. Rewards21 is not responsible for lost or stolen payments, including gift cards. Rewards21 is not responsible for payments delivered to the wrong address through no fault of Rewards21 or for payment errors made by payment partners like PayPal.
It is your responsibility to check your account regularly to ensure that Cash Back has been properly credited and paid and that your account balance is accurate. If you do not believe that Cash Back has been correctly credited to your account you must contact Rewards21 Customer Service within 90 days of the transaction. Should you disagree with any adjustments made to your account or payments made to you, your sole remedy is to withdraw from the Program.
You may be taxed on your receipt of cash and other consideration (merchandise, travel, etc.) for member referrals, depending on the tax laws of federal, state, and local jurisdictions. Rewards21 may choose to provide you with those notices to you on occasion. In all instances, you will be solely responsible for any and all tax liability arising out of the consideration received for member referrals and Cash Back.
Rewards21 is not responsible for changes to, or discontinuance of, any Affiliate Store, or for any Affiliate Store withdrawal from the Program, or for any effect on accrual of Cash Back caused by such changes, discontinuance, or withdrawal. Rewards21 is not responsible for changes to, or discontinuance of, any special offer or coupon code at an Affiliate Store site.
Additional Terms for Merchants
Merchant Authorization for Release of Data
Through its relationship with Rewards21, Merchant has been selected to participate in Rewards21’s Card Linked Offer (“CLO”), which includes promoting Merchant in various CLO Networks, including but not limited to the Empyr Network and the Dosh mobile application (a “CLO Network”). In order for a CLO Network to perform services in accordance with the CLO Service – Rewards21, MasterCard Incorporated, Visa U.S.A. Inc., American Express Company and one or more payment processors engaged by a CLO Network (individually and collectively, “Card Network / Processor”) will need to provide the CLO Network and Rewards21 with certain information further described below. By participating in the CLO Service, Merchant agrees to, and authorizes (i) Card Network / Processor monitoring and communicating this information to the CLO Network and Rewards21, and (ii) the CLO Network and Rewards21 using the information for purposes of ensuring accurate rewards eligibility, application of rewards and distribution of offer content.
Merchant hereby authorizes the CLO Network and Card Network / Processor to monitor and release the following information to Rewards21: Merchant’s Card Network identification number(s) and Merchant’s payment card transaction information, including, but not limited to, cards registered by Rewards21 and the CLO Network Members (including, without limitation, date, purchase amount, encrypted or tokenized card numbers, and payment card type) (each of the foregoing items individually and collectively, “Merchant Information”).
Merchant hereby authorizes the CLO Network and Rewards21 and each of the third parties with whom the CLO Network or Rewards21 may contract in connection with the CLO Service (each, a “Vendor,” which excludes Card Network / Processors), to (i) use or process Merchant Information in order to determine rewards eligibility in the CLO Service (with eligible purchases defined as “Qualified Purchases”), and (ii) communicate Qualified Purchases (date and time, purchase amount, last 4 digits of card, city / state / zip code, and payment card type) to the CLO Network for purposes of Rewards21 reporting to and billing Merchant. Each Vendor has confidentiality obligations that prohibit such Vendor from disclosing Merchant Information to third parties. Merchant further authorizes Rewards21 to instruct the applicable Card Network / Processors to process payments pursuant to or related to Qualified Purchases, and to issue chargebacks to Rewards21 at the request of a Member.
To the extent Merchant has an agreement with a Card Network / Processor, these T&C shall not modify or terminate any such Merchant – Card Network / Processor agreement.
Merchant Program Participation Election
Merchant’s Authorization shall remain in full force and effect until Merchant notifies Rewards21 that Merchant elects in writing to stop the transmission of Merchant’s data to the CLO Network and Rewards21 in connection with the CLO. Merchant may notify Rewards21 by email at firstname.lastname@example.org. Within a commercially reasonable time frame following receipt of such notice, Rewards21 shall communicate Merchant’s notice to the CLO Network and Card Network/ Processor and the CLO Network shall stop the transmission of information as described above. Please note Rewards21 may monitor Merchant transactions for a reasonable period of time after such notification to ensure the consumers receive applicable rewards and for post campaign performance reporting.
Warranties by Merchant.
Merchant represents and warrants to Rewards21 that Merchant has all right, licenses and authorizations necessary to provide offers, images, and content to Rewards21 and that Reward21’’ exercise of such rights and licenses shall not infringe any Intellectual Property Right of any third party.
Merchant Obligation to Pay.
Merchant understands that Rewards21 provides a service to the Merchant in advance of receiving payment for those services. Rewards21 will invoice Merchant monthly or more frequently at the discretion of Rewards21, for the services provided. Merchant will pay for each invoice in full in a timely fashion, no later than 5 days after receipt of the invoice. If Merchant receives funds from a Member under this Agreement and then fails to pay Rewards21’s invoice, keeping all funds from the Member, said action will be considered a material breach of this Agreement and subject the Merchant to all legal remedies available to Rewards21. Merchant agrees not to dispute any charge for the authorized services with their bank. Merchant agrees that to dispute the charge with their bank would be an act of fraud and breach of contract.
Restrictions and Conditions on Merchant Use of Redemption Data
Merchant obtains, or may obtain, sales information from various sources (e.g., Card Network/Processor monthly reports directly to Merchant, Merchant’s internal sales records, etc.). This sales information may include some elements of data that are the same as the Redemption Data (defined below). Merchant’s use of this separately obtained sales information is not subject to the restrictions in this Section.
Merchant will only use data relating to the CLO or Qualified Purchases (“Redemption Data”) (whether provided via the CLO Network or directly to Merchant from Rewards21) to confirm the occurrence of a Qualified Purchase. Merchant will not use the Redemption Data for any other purpose. The Redemption Data is confidential information and, except for employees and subcontractors with a need to know, Merchant will not share it with others. Merchant will keep and/or use the Redemption Data only as long as there is a business need to have it, but not longer than 120 days.
Limitation of Liability
The CLO Network, Rewards21, Card Network / Processor and agents or subcontractors of any of the foregoing parties will not have any liability for any indirect, consequential, incidental, special or punitive damages, including any lost profits, even if such party has been advised of the possibility of such damages in connection with the CLO. Furthermore, in no event will the CLO Network’s, Rewards21’S, Card Network / Processor’s or any of the foregoing parties’ subcontractor’s or agent’s total cumulative liability in connection with the program, from all causes of action of any kind, exceed amounts paid by Merchant to Rewards21 in the twelve (12) month period immediately preceding any claim.
In addition, Card Network / Processor will not be liable under any circumstances for (i) the release of or misuse of data provided under this authorization and used in connection with CLO transactions by Members, the CLO Network, Merchant, Rewards21 or subcontractors or agents of any of the foregoing parties; (ii) any errors by or arising from the acts or omissions of Members, the CLO Network, Merchant, Rewards21 or subcontractors or agents of any of the foregoing parties in connection with a CLO transaction.
Merchant’s Compliance with Laws and Privacy Obligations
Merchant shall comply with all applicable laws, regulations, privacy guidelines and applicable agreements governing the collection and use of all non-public, personal information of any customer data, including without limitation the Gramm-Leach-Bliley Act (collectively, the “Privacy Rules”) to the extent applicable to the activities conducted by Merchant under this Agreement and its agreement with any Member. Rewards21 shall comply with all Privacy Rules, to the extent applicable to the activities conducted by Rewards21 under this T&C. Both Merchant and Rewards21 agree to implement appropriate measures designed to meet the objectives of the Privacy Rules including to (a) maintain the security and confidentiality of customer data; (b) protect against threats or hazards to the security or integrity of customer data; and (c) protect against unauthorized access to or use of customer data that could result in substantial harm to any customer of any person. The parties shall notify each other of any unauthorized disclosures of customer data within a reasonable time after discovery. Merchant will take all reasonable steps to safeguard all login and password information provided by Rewards21 to Merchant hereunder, so as to ensure that no unauthorized person will have access to the Rewards21 , and that no persons authorized to have access will make any unauthorized use thereof. Merchant will promptly report to Rewards21 any unauthorized use of the Rewards21 Services of which Merchant becomes aware and will take such further steps as may reasonably be requested by Rewards21 to prevent unauthorized use thereof. Merchant will comply with all requirements provided by or on behalf of credit card companies in order to ensure Rewards21’s compliance with all credit card and payment-related processing Privacy Rules, and not take any action that would cause the other party to be in breach of its agreement with the credit card company, or any card association networks, as applicable, or any successor thereto. Each party shall promptly notify the other party of any additional requirements that may be required to be implemented
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